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FAQ
FAQ
Booking & Tickets
1. Do I need to book in advance?
We strongly recommend it. All visits to Castello di Roppolo are guided, and the number of visitors admitted each day is limited. From April to October, tickets can be purchased online here or at the castle boutique — but online booking is the only way to guarantee a place. From November to March the museum is closed to walk-in visitors, and the castle can be visited by reservation only, made at least 48 hours in advance. To book, write to contact@castellodiroppolo.com or call +39 0161 705 552.
2. When is the castle open?
From 1 April to 31 October: Wednesday to Sunday, 10:00–12:00 and 14:00–18:00. Closed on Mondays and Tuesdays.
From 1 November to 31 March the museum is closed, but the castle remains open to visitors who book at least 48 hours ahead.
The castle may also close on public holidays and during private events. If you are travelling a long distance, we suggest confirming with us before setting out.
3. How much does a ticket cost, and where can I buy it?
Full price €9.8
Reduced price €6.9 for children aged 7 to 14 years).
Tickets can be purchased online on this website or at the boutique by the castle entrance. Because daily numbers are limited, we recommend booking online in advance.
4. Which payment methods do you accept? Can I cancel or change my ticket?
We accept cash, Visa, MasterCard and American Express. If you pay with a card issued outside Italy, your bank may apply an additional fee. Tickets are non-refundable and cannot be exchanged or returned, so please check the date and time carefully before confirming. Lost, stolen or damaged tickets cannot be replaced. Goods bought at the boutique may be exchanged within 3 working days if unopened, with tags and receipt; sale items are excluded.
Payment Methods
Your Visit
5. Can I visit the castle on my own, without a guide?
No. All visits are accompanied by one of our professional guides, both for your safety and for the protection of the collections. Anyone wishing to lead a visit must hold an official castle guide badge, which is issued only with an advance group reservation.
6. How long does the visit last, and what will I see?
A guided visit lasts approximately 75-90 minutes. You will walk through the historic rooms of a castle whose origins go back to the 7th century. The collection comprises hundreds of paintings, sculptures, pieces of furniture and antique arms, among them portraits of figures connected with the castle's history — Charlemagne, Napoleon Bonaparte, Azzone Visconti, Charles VIII of France and several members of the House of Savoy. The terraces offer a panoramic view over Lake Viverone and the Alps.
7. Can I take photographs?
Yes. Photography and video for personal use are permitted. The use of flash and tripods is not allowed, either inside or outside the castle. Please do not touch the artworks, frames, bases or any protective fittings. Only pencils may be used for sketching or note-taking. Professional photographers and commercial shoots require a dedicated booking — please contact us at least one week in advance at contact@castellodiroppolo.com.
8. Can I bring a backpack or a large bag?
For security reasons, large bags and backpacks cannot be taken into the castle. A secure storage space is available at the boutique, where you can leave them free of charge for the duration of your visit.
Getting Here
9. How do I reach the castle, and is there parking?
Castello di Roppolo is at Piazza Castello 4, 13883 Roppolo (BI), about 50 km from Turin, 99 km from Milan and 15 km from Biella. By car: take [motorway exit], then [X] minutes on local roads; the drive from Milan takes around 1 hour 5 minutes. By train: the nearest station is [Santhià / Ivrea], roughly [X] minutes away by taxi. A large car park sits directly below the castle walls. It is free but not supervised, and there are some steps between the car park and the entrance.
10. Is the castle accessible for visitors with reduced mobility?
We aim to welcome all visitors. Almost all rooms and installations are accessible by wheelchair, and a lift serves both the first and the second floor. The underground areas, including the wine cellars, are not accessible. Please note that there are steps between the car park and the castle entrance. Visitors holding a 100% disability certificate are admitted free of charge, together with one accompanying person. If you need a wheelchair, walking stick, folding stool or baby carrier, let us know at contact@castellodiroppolo.com before your visit and we will arrange it.
11. Are pets allowed?
Small dogs are welcome, provided they are carried in your arms throughout the visit. Larger dogs can wait at boutique level, where our staff will look after them and provide water if needed, as long as they are calm around people.
Groups, Wines & Nearby
12. Do you accept groups and school visits?
Yes. Group visits must be booked in advance for a specific time slot and are accepted for 12 to 100 people. Every group is accompanied by an official castle guide. School groups are welcome, and the itinerary can be adapted to the age of the pupils. For rates and availability, write to contact@castellodiroppolo.com.
13. Can I taste or buy the castle's wines?
The castle produces wines from the Canavese and Biellese area: Erbaluce di Caluso, Nebbiolo, Nebbiolo Murato Vivo, Barbera Superiore Canavese, San Michele Arcangelo and Passito di Caluso. They can be bought at the boutique at the end of your visit or ordered through our website. Guided tastings can be arranged — please book in advance.
14. Where can I eat or stay nearby?
The Lake Viverone area offer a range of hotels, agriturismi and bed & breakfasts within a few kilometres. The village also lies on the Via Francigena, so walkers will find accommodation along the route.
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